Overview
To use Clue.Labs, you must have an Instagram Business or Creator account. If your Instagram account is still personal, you’ll need to switch it to a Business or Creator account before connecting to Clue.Labs.
Additionally, Instagram requires all Business accounts to be linked to a Facebook Page for third-party integrations. If your Instagram account is not linked to a Facebook Page, Clue.Labs will not be able to pull the necessary data to generate your content strategy.
How to Switch to an Instagram Business or Creator Account
On Instagram (Mobile App):
1️⃣ Open the Instagram app and go to your profile.
2️⃣ Tap the menu (☰) in the top-right corner and select Settings and privacy.
3️⃣ Scroll down and tap Account type and tools.
4️⃣ Tap Switch to professional account.
5️⃣ Choose between Business or Creator and follow the on-screen instructions.
How to Link Your Instagram Business Account to a Facebook Page
Once your Instagram is set to Business or Creator, you must link it to a Facebook Page.
Via Instagram:
1️⃣ Go to your Instagram profile.
2️⃣ Tap Edit Profile.
3️⃣ Under Public Business Information, tap Page.
4️⃣ Choose an existing Facebook Page or create a new one.
Via Facebook (Meta Business Suite):
1️⃣ Log in to Facebook Business Suite.
2️⃣ Select your Facebook Business Page.
3️⃣ Click Settings → Linked Accounts.
4️⃣ Connect your Instagram Business Account.
Why is This Necessary?
✅ Instagram business insights and analytics are only available for Business/Creator accounts.
✅ Instagram requires Business accounts to be linked to a Facebook Page for third-party integrations like Clue.Labs.
✅ Clue.Labs needs this connection to pull in data, engagement metrics, and insights to optimise your content.
💡 Once you've set this up, try connecting to Clue.Labs again! 🚀